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FAQ
Common questions
Standard delivery takes 3–7 business days. Express delivery (1–2 days) is available for major cities. You'll receive a tracking link as soon as your order ships.
Yes. We source directly from certified manufacturers. Every product carries a tamper-evident seal and batch number you can verify with the brand.
Undamaged, unopened products can be returned within 7 days of delivery. Refunds are processed within 3–5 business days after we receive the item.
Absolutely. WhatsApp us or call during business hours and one of our partner hakims will suggest the most suitable formulation for your needs — free of charge.
Yes, we supply clinics, pharmacies, and distributors. Contact us via email at wholesale@shifastore.pk for a product catalogue and pricing sheet.